Frequently Asked Questions
Registration
. . . Summer Camp at Covenant Harbor
If there is something not answered here, please call our main office (262-248-3600) to be directed to the right person. For questions about Pier 30 or Alpha and Element programs, contact Rob Scott at extension 336. For questions about Day Camp, Kishwauketoe or Day Camp Counseling, contact Hannah Foss at extension 337. For questions about Family camp, contact Sarah Augustson at extension 329.
CLICK HERE to return to the main FAQ page.
Is there financial help available?
Yes! We have several discounts: Early Bird, Bring a Friend, and YMCA member. We also have scholarship forms available; just contact our Camp Registrar to fill one out. We don't want a camper to miss out from camp due to financial reasons!
Early Bird Overnight Camp: Pay in full by March 15 and receive $30 off camp fee
Bring-a-Friend: Returning campers, bring someone that is new to Harbor- family member, neighbor, school friend - and each receive $50 off the camp fee. Registration forms must be mailed together. If a camper cancels, the friend will not receive the discount. Available on 6 night camps only.
YMCA discount: Day Campers who have memberships at the Geneva Lakes YMCA receive $10 off the day camp fee. The camper must be part of the YMCA membership (either a child membership or a family membership).
Early Bird Day Camp: Pay in Full by May 15 and receive $10 off camp fee
Day Camp Discounts do not apply to Day Camp Skills or Endless Summer.
We also offer scholarships for people who can not afford the full price of camp. To learn more about scholarships call our office (262) 248-3600 and talk to our registrar at extension 327.
Can my child move up to the next program?
Our programs are carefully planned and programmed for each specific age group. Therefore, younger children are not allowed to participate in programs for older campers. In some situations when siblings or friends, in separate age groups, want to attend the same camp, the older camper may attend the younger program. In this case, it is important for the older camper to be aware that some elements of the program may not suit them.
What is your cancellation policy?
If you have to cancel, we must receive written notification. Refunds are given based on when we receive a written notice of cancellation.
- More than 30 days before the first day of camp - Full refund except non-refundable deposit ($100 for overnight camps, $25 for day camps)
- 7 t0 30 days before the first day of camp - All but $150 of payments made will be refunded to overnight campers; all but $50 of payments made will be refunded to day campers.
- Less than 7 days before the first day of camp - No refund.
- Medical cancellations - If we receive a doctor's written verification prior to the start of camp, you will receive a full refund minus a $25 processing fee.
- Overnight campers - Cancellations (except for medical reasons) involving the bring-a-friend discount will cause the friend to lose that discount.
Who can I call to ask questions?
For questions regarding your balance due, what program you are registered for, team or cabin mate requests, or any special dietary needs, please call the Camp Registrar at 262-248-3600 ext. 327 or camp "at" covenantharbor.org.
For questions regarding Day Camp Team 13 or Club 46 or Kishwauketoe Pathfinder or Trailblazer programs, contact Hannah Foss, Children's Ministry Coordinator 262-248-3600 ext. 337 or hfoss "at" covenantharbor.org.
For questions regarding Pier 30 Explorer or Navigator or Element or Alpha Team programs contact Rob Scott, Youth Ministry Coordinator at 262-248-3600 ext. 336 or rscott "at" covenantharbor.org.
For questions regarding Family Camp or any general information contact Sarah Augustson, Director of Youth Ministry at 262-248-3600 ext. 329 or sarahaug "at" covenantharbor.org.
For questions regarding camper care packages or website problems, contact either Rob or Hannah, listed above, according to the camp your camper is registered for.
